Casey Toyota FAQ
Casey Toyota proudly serves drivers throughout Newport News and beyond with a trusted selection of Toyota vehicles, convenient financing, and professional maintenance. Whether you’re shopping for a new model, exploring pre-owned options, or visiting for certified service, our goal is to deliver a seamless, transparent experience every time you visit.
New and Certified Pre-Owned Toyota Vehicles
What Type of New Vehicles Do You Sell?
We carry all types of new Toyota vehicles at our dealership. That includes everything from the svelte Toyota Corolla hatchback to the rugged Toyota Tundra full-size truck and everything in between.
Can I Shop for Cars Online?
With SmartPath™, you can conveniently purchase a new Toyota vehicle from the comfort of your home. We offer transparent pricing, so there are no surprises, and trade-in estimates. You can also apply for financing online, and then you just need to visit the dealership to finalize your purchase.
What Are the Benefits of Toyota Certified Used Vehicles?
Toyota Certified Used Vehicles come with a 12-month/12,000-mile limited comprehensive warranty, a 7-year/100,000-mile limited powertrain warranty, and one year of Roadside Assistance.
Do You Offer Hybrid or Electric Toyota Models?
Absolutely. Casey Toyota offers hybrid and electric vehicles, including the Prius, RAV4 Hybrid, and all-electric Toyota bZ4X.
Can I Schedule a Test Drive Online?
Yes. Use our online scheduler to select your favorite model and a time that works best for you.
Financing and Leasing
Can I Apply for Toyota Financing Online?
Our secure online finance application makes it easy to get pre-approved before you visit, helping streamline the purchasing process. If you prefer to shop in person, we can also help you secure Toyota financing at the dealership. You just need to sit down with one of our financial experts and discuss your buying criteria, and we’ll work with our lenders to find an excellent loan for you.
Do You Offer Toyota Lease and Finance Specials?
Yes. Casey Toyota offers competitive lease and finance programs as well as exclusive local incentives. Visit our website to view current specials.
Should I Lease or Buy My Toyota?
Leasing often provides lower monthly payments and the chance to upgrade more frequently, while financing lets you build ownership equity. Our finance experts can help you find the right fit.
Do You Offer Programs for College Graduates or Military Members?
Yes. Toyota offers exclusive incentives for eligible recent graduates and active or retired military members. Contact our finance center for details.
What Credit Score Do I Need For a Car Loan?
There isn’t a set credit score that you need to apply for a loan. Since we work with so many different types of lenders, we can help you find a loan, even if you believe your credit score is a concern.
Service and Maintenance
What Type of Maintenance Do You Offer?
There are a plethora of perks of scheduling Toyota service at our dealership, from our trained and certified technicians to our comfortable waiting room and convenient hours. We also provide a variety of maintenance tasks, including (but not limited to):
- General repairs
- Oil change and filter replacements
- Air conditioning and heater service
- Brake repairs
- Engine diagnostics
- Fluid checks
- Multi-point inspections
Do You Use Genuine Toyota Parts?
Yes. We use only Genuine Toyota Parts for repairs and maintenance to ensure long-lasting performance and reliability.
Can I Schedule Toyota Service Online?
Yes. Our online scheduling tool lets you book service appointments at your convenience, 24 hours a day.
Do You Offer Pickup and Delivery for Service?
Yes. Select appointments may qualify for our pickup and delivery service. Contact our service department for more information.
Are There Service or Parts Specials Available?
Yes. Visit our Service Specials page for current offers and discounts on popular maintenance items.
General Information
Where Is Casey Toyota Located?
We serve drivers across Newport News, Yorktown, and Hampton Roads from our location in Williamsburg, VA.
What Are Your Dealership Hours?
Our showroom and service department are open six days a week with extended hours for your convenience. Visit our website for the latest schedule.
Do You Offer Courtesy Vehicles or Shuttle Service?
Yes. We provide courtesy vehicles and a complimentary shuttle for qualifying maintenance visits.
Visit Casey Toyota Today
Casey Toyota is your go-to when it comes to everything you need for your Toyota car, truck, or SUV. Whether you’re shopping for a new one or need expert care for your own, there’s no better place to turn. Our dealership combines friendly local service with Toyota’s industry-leading reliability, making every visit efficient, informative, and stress-free.