Customer Reviews
Great buying experience. We felt our needs were heard and understood, and they did not try to sell us things we did not need. Financing was transparent. They ran our app with several lenders and secured the best possible terms for us. They also had an Allstate agent onsite to help us get coverage for our new vehicle right away as part of the process. Would absolutely buy from Casey again.
The staff at Casey Toyota are friendly, knowledgeable, professional and do their best to take care of their customers.
Ahmad suid and ben rodman helped me out so much they were quick easy and respectful they were so funny and awesome the best part danny lopez was super helpful and helped with the whole process if you come over here please see Ahmad Suid!!!
Ahmad was FANTASTIC! Took the time to show me my options and worked so hard to get me the deal I wanted and needed! There is no one else I would’ve liked to work with! Thank you Ahmad 😊
Ahmad suid and Ben Rodman and Danny Lopez!! Were the best and treated us so good and were the best made it so quick and easy didn’t even think we were coming in to purchase till we met them they were super respectful
Ahmad Suid was fantastic. Very patient, professional and courteous. A pleasure doing business with him. Also quite knowledgeable for such a young man
Our salesman was THE BEST EVER!!!!!! Told him what we wanted and our budget and he got it done in no time!
Great service
Found the truck with the features I desired but not the color I wanted. The salesmanagers made me a good deal, so I was happy to make the purchase 😀
Amazing service and extremely helpful people made this the best car buying experience I've ever had!
Friendly and knowledgeable sales staff and not pushy. Efficient managerial staff. Overall a pleasant experience!
We travelled from Richmond because they had the vehicle we wanted with the right options at a better price than anyone else, including online. Markus was our sales agent. He provided excellent service and got us through the purchasing process quickly. The finance team was great as well. In the end we got the perfect truck, with the right options, a great deal on extended warranties and a fair offer on our trade in. We couldn’t be happier and will be back when in need of another vehicle.
Casey Toyota Williamsburg was responsive to our needs in finding the right vehicle for us. We had a price range and requirements, and they had the right vehicle. We purchased it on the spot.
Service department took my vehicle in early and completed necessary service and advised against purchasing expensive and unnecessary services.
Casey Toyota did an excellent job. Get me informed and the repair prices were actually slightly lower than other dealerships.
I would like to say Ashley in your service department was extremely helpful and professional and prompt during my service visit and I will be using her as my service consultant in the future.. Thank You Ashley!
Service was great just need more comfortable chairs in waiting area
An overall great, satisfactory experience! I came in with questions and an idea of what I wanted and I ended up leaving with something safe, reliable, brand-new, and even better than I expected. Mark Kennedy was a superstar of an agent; Him and the team worked HARD to get me the best deal possible and I’ll forever appreciate that for my first car purchase. He showed me everything during my test and was extremely thorough while being transparent and amiable. My only qualm is that, at times, they seemed a bit lacking in communication with each other so things ...
Fast service!
Went in looking for a used car with a trade in then changed our minds and bought a new car… one of the best car buying experiences I have ever had! Thank you Markus Clarke and Daniel Lopez and the manager we did not meet… everyone was awesome! Thank you! Would definitely go back
Flawless experience.
The service team took great care of our 4Runner on its first service. Thank you
I had a great experience with Casey Toyota. I flew into town to visit the dealership, and Ahmad and Ron went above and beyond by picking me up from the airport, which is an hour away. The team made the entire car-buying process smooth and hassle-free. If you're looking for a car and a dealership that truly cares, I highly recommend Casey Toyota!
(Translated by Google) Very friendly people (Original) Personas muy amables
Everything done when I was told it would be.
I have no complaints about my transactions. My salesperson and the financial person both worked with me until I got the payment I wanted. Everyone I encountered was pleasant and helpful including at the desk where I made my down payment and picked up my tags. Love my new ride! Much better experience than I expected. I dealt with pushy people here years ago, but encountered none of that this time!
Man listen I have been dealing with Williamsburg Toyota since I was 16 when I bought a White 2012 Scion Tc and my man Ron.L made buying a car seamless and he’s going to do it every single time the best in the business
Friendly, fast and efficient service
Sales and Service department are prompt and pleasant.
Our Sales representative, Angelo, was patient and helpful. Initially we were hoping for more options but eventually happily purchased a 2025 Toyota Hybrid and have been delighted with it. All staff were friendly and accommodating.
Good people to deal with but I was there for just over 4 hours to complete the deal. That's way too long !
I went to look at a specific vehicle which apparently had a few people also interested in it and would right after I got there. The sales manager immediately came and let me know and then took me out to look at a couple other vehicles none of which caught my eye. He then had a sales manager me us who took over. We talked about what I didn’t want in my new car and what I did want and what I was willing to pay. A few hours later I walked out with a vehicle I love and ...
Tish at the service desk was delightful and also the rep for the loner was a true gem.
Excellent experience with Casey Toyota. John handled the sales side and everyone else was top shelf.
I was very pleased with the attention and service I received from Mark Kennedy. He listened carefully to me and delivered the solution that I needed. He helped establish a lasting relationship between me and Casey Toyota.
Casey Toyota was outstanding! The service team was very attentive and communicative and my technician, John Martin explained everything to be in terms that I could understand. I would always trust Casey with vehicle service for fair and honest top notch service!
The staff couldn’t be more friendly and professional. I dealt with Shawn Casey and it was a pleasure to have his help. Keep up the good work, Casey Toyota.
Took my CRV in for state inspection was told it will be ready in one hour, 25 minutes later driving out with a new state inspection on and with no trying to sell me different things that could be needed doing in the future.
Always such great service with Casey. I take trust seriously when it comes to vehicle service, and with Casey, it has grown and I will go nowhere else. Thank you all for your hard work and taking care of your people!
Well done on time!
Marked improvement in this location for Toyota services. I was pleasantly surprised to see the turn around at this Toyota shop / dealer. Everyone was pleasant and timely in all actions; I will once again continue to use this location for services and new vehicle purchases.
Service advisor team is friendly and kept me informed of the work progress and cost
Ben and Ahmad were great. There was a mixup about getting extra key but Casey manager bent over backwards to make it work. Casey is my new toyota dealer for life.
Our family has purchased 3 cars from Casey in the last year. That says more than any touchy feely review. See Eric Winkoop.
It was wonderful!
Excellent service!
On time and professional service
👍🏼
If you're looking for a new vehicle then this is definitely the place to go!! Eric was fabulous! Very down to earth and informative. I went in so stressed about a vehicle and literally drove away that same day in my new one 😊 absolutely love my new Kia! Couldn't be happier 👌10/10
Very courteous and good job by Salesman James.Johnson.
All staff we came in contact with were friendly and treatly us as special people.
had the best experience with Danny , was a big help in deciding what's best for me and had me in and out quickly.
Got me in for an inspection without an appointment. Always, willing to help me out when it’s convenient for me.
Ben, Rob and Angelo made my purchase a great buying experience. I am thrilled with my new ride and would absolutely buy a new car from them in the future.
The staff were very friendly and helpful.
had a good salesmen James Johnson.
(Translated by Google) Thank you Aleyna baran excellent service (Original) Thank you Aleyna baran excelente service
Awesome service.
Fast and efficient service, very friendly and accommodating.
Been to Casey Toyota twice. I had a great and friendly experience each time. Love the way their sales person interact with their customers, think I a great deal as well. Thank you so much to Alyna and the entire Casey Toyota team with the help they provided me Happy customer 2x
Casey Toyota Williamsburg is amazing we have purchased many vehicles from them and they always treat my family as VIP…. Special Thanks to Badara Sow and Danny Aguilera, we don’t know what we would do without you guys… Top star rating they will always have my families business when we are looking for a vehicle.
My service was quick and efficient
James and Howard were amazing! They were both very informative and made sure I was comfortable throughout the whole process! Would definitely recommend and come back when I want another vehicle ♡
I have been looking for a mint condition MR2 Spyder for years. I had one 20+ years ago and loved it. I didn't have a garage to take good care of it then so I let it go. I have missed that car since. Casey Toyota landed one in mint condition recently and finally I have my car back. The guys were friendly and helpful. They made this a great experience for me. Thanks Ahmad and Ben!
Ashley gave phenomenal customer service. She updated me on everything that was going on while my Volkswagon Gulf 2018 was being serviced on. While waiting, I watched as she interacted with each customer that came to her counter & her personality was just superb the way she handled each & every one. Give that woman a raise because we need more people like her.
The service techs were pleasant and professional. Facility was clean and comfortable and restroom was clean.
Ashley explained all the work that needed to be done on my 2020 Tacoma in detail
Playing efficient knowledgeable and short wait period, what do business with them again thank you
Markis and Casey Toyota are the absolute best. I am a repeat customer with Casey, but specifically for Markis. He’s made every transaction a joy and we always reach an agreement that all parties are very happy with. I will continue seeking out Markis for any future vehicle purchases!