Customer Reviews
Excellent service!
On time and professional service
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If you're looking for a new vehicle then this is definitely the place to go!! Eric was fabulous! Very down to earth and informative. I went in so stressed about a vehicle and literally drove away that same day in my new one š absolutely love my new Kia! Couldn't be happier š10/10
Very courteous and good job by Salesman James.Johnson.
had the best experience with Danny , was a big help in deciding what's best for me and had me in and out quickly.
Got me in for an inspection without an appointment. Always, willing to help me out when itās convenient for me.
Ben, Rob and Angelo made my purchase a great buying experience. I am thrilled with my new ride and would absolutely buy a new car from them in the future.
The staff were very friendly and helpful.
had a good salesmen James Johnson.
(Translated by Google) Thank you Aleyna baran excellent service (Original) Thank you Aleyna baran excelente service
Awesome service.
Fast and efficient service, very friendly and accommodating.
Been to Casey Toyota twice. I had a great and friendly experience each time. Love the way their sales person interact with their customers, think I a great deal as well. Thank you so much to Alyna and the entire Casey Toyota team with the help they provided me Happy customer 2x
Casey Toyota Williamsburg is amazing we have purchased many vehicles from them and they always treat my family as VIPā¦. Special Thanks to Badara Sow and Danny Aguilera, we donāt know what we would do without you guysā¦ Top star rating they will always have my families business when we are looking for a vehicle.
My service was quick and efficient
James and Howard were amazing! They were both very informative and made sure I was comfortable throughout the whole process! Would definitely recommend and come back when I want another vehicle ā”
I have been looking for a mint condition MR2 Spyder for years. I had one 20+ years ago and loved it. I didn't have a garage to take good care of it then so I let it go. I have missed that car since. Casey Toyota landed one in mint condition recently and finally I have my car back. The guys were friendly and helpful. They made this a great experience for me. Thanks Ahmad and Ben!
Ashley gave phenomenal customer service. She updated me on everything that was going on while my Volkswagon Gulf 2018 was being serviced on. While waiting, I watched as she interacted with each customer that came to her counter & her personality was just superb the way she handled each & every one. Give that woman a raise because we need more people like her.
The service techs were pleasant and professional. Facility was clean and comfortable and restroom was clean.
Great service
Another great experience with our Rav 4s annual maintenance and State Inspection at Casey Toyoto. Ashley Belcher the Service consultant set the stage with all that needed to be done and the very efficient technicians did a great job and I . Thanks, Tomwas on my way
Casey Toyota has a terrific service department; honest, courteous and fast.
Can't say enough good things about Ahmad and the team at Casey every single person was patient and helpful with me as essential a first time buyer. No pressure sales great vehicle at a reasonable price.
Ashley explained all the work that needed to be done on my 2020 Tacoma in detail
Took car in for inspection and oil change and requested information on recommended service for mileage points. Received information from Mike Ross without pressure to complete work. Work was completed quickly.
Jacob Morrison was absolutely professional and customer oriented He is a GREAT asset to your service department.
Great customer service! So happy I purchase a Toyota!!!
1st time customer , NEEDED VA state inspection and my new VA plates put on.The staff did a great job from check in to check out! I will definitely be a return customer! Thank you!
Great service. Sales representative( Markis ) was awesome!
Rob Franklin was amazing great customer service never made me feel pressured all around great experience 2nd Camry purchase from Casey Toyota Williamsburg
Thanks to Howard, Mike and the rest of the crew at Casey Toyota. I would recommend anyone to go see them and keep an open mind bc you "WILL" go out with a great experience as I did. Thanks for a job well done!
They are always great. They have always managed to find an appointment time for me within the dates I need. My only complaint is that they need another detailer!
Great service from Shawn Casey at both check in and check out. Explained issues with car real well.
They were polite and timely but they should subscribe to carfax because they would have known that my car is routinely serviced
Outstanding sales people! Ron Lassiter was so patient with me as he explained all the new functions on the car. Spent time with me as we set up all the options. Mark sherbelski was so helpful too. I would highly recommend this dealership!
Sales person Robert was great
Great customer service!
Thank you Shawn and ābehind the scenesā Crew for helping me take care of my truck!
The Casey Toyota Service Department provided timely, efficient, and courteous warranty repair, giving me a reason to visit one of my favorite places, Colonial Williamsburg.
Happy with my purchase, Badara was a great salesman to work with
First time visiting. Very nice staff! Very professional!
Love my new car. Thank you Eric for helping me find my Toyota Corolla Cross.
I was very pleased with the service I received today at Casey Toyota.
Reliable service. Got a same day appointment! Very friendly staff.
Mike always takes good care of me and I never feel pressured to have work done on my car. The service itself is decent too.
Great on details. Always willing to answer questions and help out both pre and post sale. The staff do the best they can to work with you to make things happen on your behalf as long as they are truly doable. If it is not doable, they let you know accordingly. Nothing was hidden during my interactions with any of the staff.
Friendly staff very efficient
I thought free state inspection were for the duration of my ownership since I purchased my car from your dealership, but I guess I was wrong. Will get my car inspection closer to me from now on. Justin wasn't as pleasant as before. Maybe he was having a bad day.
Easy to book an appointment, i was in and out in less than half an hour. The waiting area is nice, everyone was kind and helpful.
Good customer service. Good experience. Would highly recommend!
I bought my first car at Casey Toyota and Ahmad was extremely professional and helped me through everything. Iād previously tried to get a car through 5 other dealerships and was denied but Ahmad didnāt stop until he got me approved and I drove it off the lot same day. If you are looking to buy a vehicle go to Ahmad and he will make sure you are right.
Ahmad was very helpful and professional to work with he was great!
Came in today thinking I was just getting a service then I meet Ahmad and Ben Rodman and they helped me this week and changed my view on dealerships I will be returning!!
Ahmed was very professional and easy to work with
Ahmad was excellent with customer service and easy to work with made things quick and easy made my day wayy better. He was the best.
Great dealership. Fair and helpful. Purchased several vehicles from them. Badara, my sales rep is terrific!
Mark Kennedy at Casey Toyota is amazing! I travel for work so I couldnāt come in to the dealership and he made everything so easy and convenient!
I dropped my vehicle off first thing in the morning on a non appointment day and service was done within a couple hours. I received a phone call and an email letting me know my vehicle was finished and ready for pickup. They let me keep my vehicle with them until the end of the day. Great customer service. Thank you šš¼
Great was in and out in 30 mins
Prompt and efficient service.
The service reps are always very nice. Any concerns I have are quickly resolved. Iām very happy with them. Even bought a used car from them!
Playing efficient knowledgeable and short wait period, what do business with them again thank you
Ordered parts for my Tundra several times and had work performed on the vehicle! Always no issue. Definitely ecommend and will go back for my Toyota Tundra 2022 needs!
Great customer serviceā¦.Mark is a great person to work with and an amazing sales person.
Markis and Casey Toyota are the absolute best. I am a repeat customer with Casey, but specifically for Markis. Heās made every transaction a joy and we always reach an agreement that all parties are very happy with. I will continue seeking out Markis for any future vehicle purchases!
Best experience Iāve ever had with a dealership they had all the amenities I needed and gave me the best rates and numbers based off all of my circumstances. I went in there with no expectations and came out with all of them. I appreciate it and Iām in loveeeeeee with my vehicle.
On time service and excellent staff members
Markis is a very awesome sales representative. I would continue to purchase at Casey Toyota if Markis is there. He made the process easy.
Prompt, efficient, and professional
Everyone was so great and made my car buying process so seamless. Definitely ask for Rob Franklin when you go in, he was so helpful!
Simply Impressive Service Department and Professionals!!! Excited to be a now part of the Casey Family! Mr. Sonny L
Called to remind me for VA inspection and make the appointment before the end of the month. Responded to my ask about checking my AC and scheduled that for the same time and fixed it. All smooth and positive, courteous and appreciated.
Casey Toyota and their sales team were great at leading us through the purchase of our Toyota Rav4. Markis Clarke in sales knew his inventory and he did not try to sneak in additional fees. Great dealership
110,000 mile tune up for my Scion XD. Everyone I dealt with was pleasant. Work was done in timely fashion.